PETALING JAYA: RHB Banking Group has extended its payment assistance to approximately 59,000 of its customers with total loan and financing facilities amounting to more than RM10bil.
In a statement yesterday, RHB group managing director Datuk Khairussaleh Ramli (pic) said the bank had made available varying payment assistance options to cater to the different needs of its customers.
“In order to ensure a fast turnaround time in approving repayment assistance requests, we have also put in place an auto approval mechanism to cater to eligible customers who have submitted applications.
“We will continue to assist customers who are facing difficulties in paying monthly instalments and this repayment assistance will be made available all the way until June 2021. As such, we urge all our customers who require payment assistance to contact us immediately.”
RHB said its loan and financing payment assistance programme is applicable for both individual and small and medium enterprises.
Among the payment assistance options available for its customers, upon submission of appropriate documentary evidence, include payment deferment for customers who have lost their jobs or income, in which the bank will provide three months’ payment deferment.
RHB is also offering reduction of instalment payments for customers who have suffered a reduction in salary or income, in which the it will provide reduction in instalment payment, for a period of at least six months.
Other forms of assistance available include payment of interest or profit only and lengthening of loan or financing tenor.
“Approval rate for repayment assistance applications is almost at 100%. Those that have not been approved are largely due to documents that are still pending, but we are simplifying this as much as possible, ” said Khairussaleh.
Did you find this article insightful?
100% readers found this article insightful