HSBC orders social media ban over damaging reports

“Given the current news coverage, a decision has been taken to pause all HSBC proactive social media posts with immediate effect (except for customer responses in banking services), to avoid negative reactions and comments across our channels and content, ” wrote Weener.

HONG KONG: HSBC Holdings Plc told its staff to stop posting on all the bank’s social media accounts over fears of “negative reactions” to the revelations in leaked suspicious activity reports.

In a memo to employees on Monday, Tricia Weener, head of marketing for HSBC’s global commercial and investment banking arms, said the London-based company would not post until later.