Technology has been used globally in different ways to track and contain the spread of the coronavirus (Covid-19) pandemic.
Throughout the crisis, Asian governments and businesses have quickly adapted their technological capabilities and innovated to play their part in fighting the pandemic.
In the process, they may have gained experience and learned more about what works or what does not so that they are able to deploy it if a future public-health crisis occurs.
They have experienced the power of collaboration and the broad usefulness and effectiveness of digital technologies, says McKinsey & Company in its report.
Technology has been used in the implementation of physical-distancing measures, effective communication of information to citizens, digitisation and data deployment at scale to contain the virus, tracking systems and QR code usage.
With lockdowns and temporary shutdowns of stores and offices, remote delivery of products and services from groceries to education and finance have become the norm. Led by the enforced physical distancing, remote working has become normal, and businesses have embraced teleconferencing tools to an extent that has never been seen before, the report says.
In parallel, the fact that so many employees cannot be physically present in offices has accelerated the digitisation of operations and processes. Beyond banking apps, online entertainment services have proven to be very popular. The various usage has led to the deepening and widening of digital services.
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