Retailers boost digital capabilities


Amy Zheng: We believe more shoppers, will adopt online shopping as a permanent habit.

PETALING JAYA: Local retailers are doubling down on their e-commerce efforts as consumer habits are increasingly being influenced by social distancing and online shopping trends.

Businesses noted that these trends will be for the long term and there was a need to beef up their digital capabilities to remain relevant and thrive when the economy picks up.

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SME , retail , digital online , shopping ,

   

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