A good example is how some property developers are adapting. Take the case of Mah Sing Group Bhd, which has managed to bring their property sales process unto digital platforms successfully. It is clear that this was not an overnight success, but with a fair bit of planning and execution and an intensive company-wide training programme.
IT is a given that the on-going social distancing has brought about a higher usage of digital platforms by consumers to buy their goods and services.
It is likely that this trend will continue post the MCO period as people continue to avoid public places.
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