WALT Disney Co. ’s flagship streaming service made its debut Tuesday morning amid technical glitches that prevented some users from logging in and made it difficult for others to watch movies and shows, a result of a problem stemming in part from computer servers operated by another company, according to a person familiar with the matter.
The servers were unable to keep up with two kinds of demand, this person added: people trying to sign up for the Disney+ service for the first time; and subscribers who had signed up ahead of time, who were trying to watch videos. The specific server issue causing the problems appeared to be fixed by midday Tuesday, this person said.
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