NEW YORK: Terry Ann McIntosh’s financial nightmare began four years ago, soon after she hired a caregiver through a family services website.
McIntosh, then 75 and in a wheelchair, had assumed that the young woman who eventually showed up at her San Mateo, Calif., home wouldn’t steal from her. She was wrong.
In October 2015, Meletofetofe Uhila began logging into McIntosh’s Bank of America account, using the older woman’s credentials.
The first time, Uhila attempted to transfer $10,000 into her own account. The bank blocked it, requesting that McIntosh call in to verify her identity. Uhila called instead, pretending to be her.
Though Uhila failed the bank’s security questions, and McIntosh had never made a similar transfer in all the years she held the account, the bank allowed it to go through. Unaware, McIntosh continued to visit her branch every week, as she had done for the past 15 years. No bank employee ever mentioned the transaction.