Another pressing issue for the industry is the payment gateway following outdated technology and limited bandwidth which causes glitches.
KUALA LUMPUR: e-commerce industry players want extra incentives in the Budget 2020 to help the government achieve growth of 20.8% to RM170bil next year.
The industry’s value-added and contribution to Malaysia’s gross domestic product continuously improved over a seven-year period to RM85.8bil in 2017 from RM37.7bil in 2010, with an average annual growth rate of 12.5%.
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