Govt, telcos must find balance in fulfilling national agenda, profitability

University Malaya (UM) Head of Department of Operations and Management Information Systems Associate Professor Dr Shamsul Bahri Zakaria said among ways to consider include incentives and a tax break for telcos to improve their infrastructures while fulfilling obligations to extend their services to the rural areas. He pointed out that the National Fiberisation and Connectivity Plan (NFCP) presented a huge challenge to the telcos to juggle between building the infrastructure and reducing their operations expenditure at the same time.

KUALA LUMPUR: The government and telecommunication companies (telcos) need to find a balance through continuous engagements in fulfilling national agenda of providing affordable and faster internet to Malaysians, as well as protecting profitability as the industry's race for cost efficiency.

University Malaya (UM) Head of Department of Operations and Management Information Systems Associate Professor Dr Shamsul Bahri Zakaria said among ways to consider include incentives and a tax break for telcos to improve their infrastructures while fulfilling obligations to extend their services to the rural areas.