Telekom upgrades nearly 50% of Streamyx customers

The company expects 70% of its Streamyx customers to enjoy Unifi fibre broadband services by end-2020.

KUALA LUMPUR: Telekom Malaysia Bhd (TM) has upgraded nearly 50% of the over 340,000 Streamyx customers residing in unifi coverage areas to unifi – at the same price of their current plan.

The telco said the rest of the 170,000 Streamyx customers who have yet to upgrade, have until March 2019 to do so.

As for Streamyx customers in non-unifi areas, TM is committed to continuously invest in the best fit for purpose technologies to bring high-speed broadband to them.

“Where technology permits, TM is doubling the Streamyx speed at the same price of their current broadband plan.

“Close to 180,000 of those in non-unifi areas can look forward to receiving this free speed upgrade. TM aims to complete this speed upgrade exercise by December 2018,” it said.

TM added that Streamyx customers eligible for the speed upgrade would continue to be contacted via e-mail and phone.

“However, to address the remaining 500,000 Streamyx customers, TM is calling for the discussions with the government to quickly reach a mutually beneficial outcome for these customers,” it said.

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