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OCBC Bank partners US fintechs to enhance customer experience amid challenges


From left: EZMCOM Inc Director of Deployment and Support Ashish Pati, OCBC Head of The Open Vault Fabian Lim, OCBC Bank (Malaysia) Bhd CEO Datuk Ong Eng Bin, and Ondot System Inc. Executive Vice President Rachna Ahlawat, marking the partnership.

From left: EZMCOM Inc Director of Deployment and Support Ashish Pati, OCBC Head of The Open Vault Fabian Lim, OCBC Bank (Malaysia) Bhd CEO Datuk Ong Eng Bin, and Ondot System Inc. Executive Vice President Rachna Ahlawat, marking the partnership.

KUALA LUMPUR: OCBC Bank (M) Bhd is partnering with two US-based fintech companies, Ondot Systems Inc and EZMCOM Inc, to explore innovative approaches to tackling two long-standing banking challenges.

The challenges put forward to the two fintech companies have to do, respectively, with embedding the bank into the lifestyle spending journey of urban customers in Malaysia, and adoption of non-traditional methods to identify and authenticate a customer’s identity and business operations without any face-to-face interaction.

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