KUALA LUMPUR: A research has identified a new type of consumers – the empowered consumers, armed with technology – who will change the future of the global retail landscape.
Empowered consumers read and write product or service reviews, compare prices online and interact with companies via social media.
Already a subscriber? Log in.
Limited time offer:
Just RM5 per month.
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!