Tough balancing act between company revenue and lowering cost for consumers
IT is a case of missed opportunity. The universal service provision (USP) fund – money collected from telco players that goes towards improving infrastructure and connectivity nationwide – could have been close to RM15bil since it was set up. It has been used in a number of ways to help with connectivity, but the one crucial missing link is that the money has not been used to improve the fibre-optic network in Malaysia.
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