(FILES) This file photo taken on November 27, 2017 shows a photo illustration of an ad seen on the JCPenney website for a Cyber Monday sale displayed on laptop computers in San Anselmo, California.A holiday season jump in online shopping sent US retail sales higher in December, and helped push 2017 sales to their biggest gain in three years, the government reported on January 12, 2018. The gains came despite falling sales at department stores and other traditional brick and mortar retailers, according to the monthly report from the Commerce Department. Total retail sale rose to 495.4 billion in the final month of the year, a 0.4 percent increase compared to November, / AFP PHOTO / GETTY IMAGES NORTH AMERICA / JUSTIN SULLIVAN
BUY online and pick up in-store. Lots of retailers are now offering this option in the US and elsewhere in more developed markets. Malls in Malaysia are already looking into it in the face of growing competition from e-commerce sales. In the future, instead of brick-and-mortar, Malaysian malls and retailers will be offering click-and-mortar services too.
According to consulting firm A.T. Kearney in a report from last year, the online retail market in Malaysia is expected to grow by 23% per year up until 2021, driven by electronics and media. Facebook Malaysia said last year that the e-commerce sector has grown by 47% from 2015 and was worth a little over RM10bil last year.
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