Digital transformation is changing the way we live, work and play.
By 2025, three out of four workers globally will be millennials, said an IDC study commissioned by HP.
These digital natives, the biggest generation to enter the workforce since the baby boomers, are not defined by the time they clock in or where they work from.
Growing up in a digitalised environment gives them a different set of expectations on how work should be done.
To them, work should be defined by productivity, which can be achieved any time and anywhere, as long as they have the necessary tools.
Presently, innovation in technology is supporting the flexible working culture in Malaysia.
For instance, a mother can run a thriving e-store business from home, allowing her to spend more time with her loved ones without the hassle of long daily commutes.
The demand for co-working spaces in Malaysia is also expected to grow across a diverse mix of industries and professions, such as technology start-ups and small-and medium businesses (SMBs).
A freelancer can optimise their schedule by putting in productive hours at a co-working space near desired amenities, such as their Crossfit box (gym) of choice.
This bodes well for work-life balance, which is a key consideration for much of today’s young workforce.
However, millennials are natural mobile users, and the current restrictions around printing when it comes to access and flexibility will have to go.
No one wants to be subjected to the mercy of a print shop’s opening hours, or struggle with frustrating print systems that are not extended to home, remote, branch and mobile workers.
But as of 2015, only two out of 10 printers in SMBs are with mobile printing capabilities.
This is a clear oversight, as business benefits of printing from a mobile device include speed reviewing and approving documents, an increased number of processed transactions, and greater customer and employee satisfaction.
Print also remains an essential part of the business world, with over 50% of the surveyed workforce citing a preference for a hard copy to take home or when they need to travel, which is a common requirement for many jobs.
Thus, consideration on print devices must evolve from a traditional cost-centric view to one that plans for the pervasive effects of the third platform — cloud, analytics, etc — in an organisation.
To fully benefit from the workplace transformation that is sweeping the business world, SMBs need to have the right tools in place.
According to the same study, ever-present challenges such as achieving cost savings, spurring greater efficiency and increasing productivity are best addressed through constant innovation and new technologies.
A digitally-transformed print environment will help business owners realise previously unattainable business value.
Optimising their workplace tools will also allow organisations to focus on two other important aspects of the evolving workspace, namely the process and the people.
To deliver the best experience for customers, organisations will need to rethink processes and workflows, and remove barriers or challenges to information access.
How they leverage new technologies can also impact how they are perceived as a partner for success, both internally and externally.
People will be drawn to a work environment that is equipped to facilitate a productive and fulfilling job experience.
Thus, attracting and retaining millennials will require accommodating this generation’s expectations on how workplaces should be designed to support them, rather than limit them.
Different generations at work — which will coexist due to people living longer and working longer — are sure to benefit from greater flexibility and connectedness.
HP has a line of multi-function printers that can enhance the working life, mobile or otherwise. For more information, go to the HP website.
- This article is brought to you by HP.