The five awards it bagged were: Best JomPAY Bank, Best Customer Experience for JomPAY, JomPAY Innovative Award, Best Interbank GIRO (IBG) Bank, and Financial Process Exchange (FPX) Innovative Award.
The MEEA 2017 was organised by the Malaysian Electronic Clearing Corporation Sdn Bhd, a wholly-owned subsidiary of Bank Negara Malaysia that operates Malaysia’s key payment systems and financial market infrastructures.
In a statement, group chief executive Tengku Datuk Seri Zafrul Aziz said CIMB was committed to driving e-payments by providing our customers and the public alternative channels to transact reliably, securely and efficiently at their convenience.
“We are focused on migrating more businesses and organisations to e-payments by being the key enabler in Malaysia’s journey to embrace a digital economy,” he said in a statement.
The awards recognised CIMB’s role as a market leader in proactively assisting businesses and organisations to efficiently manage their cashflow. CIMB has also launched a series of campaigns and activities to boost market awareness and increase the transaction volume of JomPAY.
The bank said its smooth onboarding and constant engagements with clients from product implementation to marketing were also key contributors to CIMB winning Best Customer Experience for JomPAY.
“The JomPAY Innovative and FPX Innovative Awards are a result of CIMB’s innovative bundling of JomPAY and FPX with other products and services, including the award-winning CIMB EVA app, to provide a comprehensive suite of cash management solutions in meeting the evolving needs of customers,” CIMB said.
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