“In this case, the beneficiary’s name was not in the system and upon further checking, we also found no physical documents bearing the name of the member’s wife as the member allegedly said was made last year,” it said.
Earlier, Facebook user Anderson Joseph Yu posted a message on his Facebook account claiming that EPF was deleting its members' nominees names.
In response to EPF statement, Yu told The Star Online that he stands firm by his claims although he has removed his Facebook post.
The EPF statement that it was against its integrity and corporate governance to deliberately delete, amend or alter members’ nomination details for any reason as “we respect our members’ data privacy”.
The EPF emphasised that it has no benefit in withholding members’ savings upon their passing and accounts that have yet to name any beneficiary(ies) will be considered as “No Nomination”.
"Savings will still be kept under the deceased member’s name until his/her next-of-kin stake their claim upon the savings through the current Death Withdrawal and 'No Nomination' process and procedures," it said.