PETALING JAYA: Kia ranks highest in initial quality with a score of 83 PP100 – the first time in 27 years that a non-premium brand has topped the rankings, according to the J.D. Power 2016 US Initial Quality Study.
It is also the second consecutive year that Kia, which ranked second in 2015, has led all non-premium makes in initial quality.
The study, now in its 30th year, examineed problems experienced by vehicle owners during the first 90 days of ownership.
Initial quality is determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality. Meanwhile, the study revealed Porshe (84 PP100) ranked second among nameplates, followed by Hyundai (92 PP100), Toyota (93 PP100) and BMW (94 PP100).
Chrysler and Jeep were the most improved brands, each reducing the number of problems by 28 PP100 from 2015.