We need numbers to set targets and measure achievement


About 2.8 million people have experienced the improved service of the new 37 KTM and 35 LRT trains, 470 new RapidKL buses and the free service of GoKL buses.

I BELIEVE in numbers always have, always will. Properly used and measured they do not lie. And when you rely on them and interpret them correctly, you can separate the wheat from the chaff quite easily.

This is why we use numbers all the time in both government and economic transformation programmes. Yes, we argue qualitatively about what we want but we must have some way to translate it into numbers. Otherwise there is no measurable target and no measurable achievement there is no progress.

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