Enough is enough; MCMC will act against telecos failing to improve services

Improving quality of services was one of the key things that MCMC new chairman Datuk Mohamed Sharil Mohamed Tarmizi had emphasised when he came onboard. Apparently, he had given all the telecoms companies six months notice to improve the services but many have failed to do so, and even if some had, it is not up to the mark given the number of complaints from consumers

PETALING JAYA: The Malaysian Communications & Multimedia Commission (MCMC) is geared up to take action, including slapping hefty fines, on errant telecoms players that fail to keep their promises to improve the quality of their services.

The players were given six months to improve their services but have failed to live up to it with rampant dropped calls a clear indication that they may be more concerned with getting customers on their network instead of expanding their network on a timely basis to cater to the additional growth, according to sources.