PETALING JAYA: Easy by RHB, a community banking concept designed to offer products in a simple, accessible and convenient way, will be one of the major focuses of Johari Abdul Muid, who yesterday marked his sixth month as managing director of RHB Bank Bhd, the unlisted consumer banking arm of RHB Capital Bhd.
Johari said reaching out to customers and enhancing their experiences with the bank through Easy would be one of the key focus areas. “Simplicity, speed and clarity if customers have these when they have business with the bank, they'll be very happy,” he told StarBiz.
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