MARGARET, 35, was dismissed from her job at a call centre this year. Just before that, she was in and out of the office and had to use up her annual leave as her mother was hospitalised for a heart attack and kidney failure.
She felt she was in no condition to work, and after she failed to pick up her manager’s calls, he let her go. “I never received a formal termination letter, he only told me verbally. Human resources (HR) wouldn’t give it to me either since I had provided all the necessary documentation to prove I was legitimately absent from work,” she says.