Up close and personal with Giovanni Bisignani

  • Business Premium
  • Saturday, 02 Jul 2011

GIOVANNI Bisignani's famous word is basta (Italian for enough) and whenever he uses it, his hands go up in the air and his facial expressions change to reflect his sentiments of sheer anger and frustration.

On Thursday, the charistmatic Italian bid ciao to a position he had held for a decade as director-general and CEO of the International Air Transport Association (IATA). But he's not likely to stop hammering away at issues he is deeply and most passionate those related to airports, airlines, regulators and governments.

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