AS Telekom Malaysia Bhd (TM) builds an ecosystem in the telecommunications industry with the roll out of its high-speed broadband (HSBB), it hopes to enhance customer experience by creating new innovative services and changing the way customers communicate.
Since its HSBB launch in March, TM has also been transforming the way it approaches its business and customer expectations, TM group chief executive officer Datuk Seri Zamzamzairaini Mohd Isa says in an interview with StarBizWeek.
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