WASHINGTON: In public, Toyota is running apologetic TV ads and vowing to win back customers' trust. Behind the scenes, the besieged carmaker is trying to learn all it can about congressional investigations, maybe even steer them if it can.
It's part of an all-out drive by the world's biggest auto manufacturer to redeem its once unassailable brand - hit anew on Tuesday as Toyota's global recall ballooned to 8.5 million cars and trucks.
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