DATUK SERI Idris Jala, the man from Bario in the highlands of Sarawak and a career Shell person until he moved to Malaysia Airlines to take a challenging role to turn the ailing national airline around, is of course no stranger to transformation.
To him, transformation is a big change, or as he puts it, it’s about big, fast results or BFR. Along with it comes a large appetite for risk because when changes are very major there are serious risks of things going wrong.
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