Merchants can’t impose fees on users of credit cards

PETALING JAYA: Credit-card users who are told to pay extra if they use their cards instead of cash should be aware that merchants are not allowed to impose merchant fees on users as stipulated in the card associations’ operating regulations.

“Under the Bank Negara credit-card guidelines, banks are required to display prominently on the credit-card application forms their fees and charges table,” said Association of Banks in Malaysia (ABM) executive director Chuah Mei Lin. “Banks are also required to print on the monthly billing statements to credit-card holders information on the various charges imposed on the oustanding balances and method of computation of such charges.’’