Electronic trade facility helps save cost and time, says CEO

WHERE before it took two workers 12 hours to process documents for an export consignment through Port Klang, now one clerk completes the task in a mere 15 minutes. Where there used to be a document error rate of 40% , it is now 5%. Cargo turnaround time has been reduced from four to two days. 

This resulted in annual cost savings of RM81.6mil to forwarding and shipping agents and of RM14.8mil to the Royal Malaysian Customs, according to a 1996 study, Saifol Bahri Shamlan, chief executive officer of Dagang Net Group of Companies, told StarBiz in an interview.