New Dell CEO vows more jobs


  • Business
  • Wednesday, 28 Jul 2004

TOKYO: Dell Inc chief executive officer Kevin Rollins said yesterday the world's biggest personal computer maker has increased payrolls wherever it operates in the world, and dismissed concerns over the outsourcing of US jobs. 

Rollins, who took over the CEO's job from founder Michael Dell on July 16, acknowledged there was “a lot of concern, I think frankly due to the presidential election, regarding labour and employment in the US.” 

He argued that Americans were not facing the threat of job losses, as most recent statistics suggest the US labour market was picking up. 

“However, there has been a concern also of offshoring – of jobs leaving the US that would never come back,” Rollins told his first news conference here since he became Dell CEO. 

“We don't refer to offshoring, we refer to 'all-shoring', which means that as we grow globally we have to provide jobs in every country in which we move,” he said. 

Kevin Rollins

Rollins said Dell had increased payroll headcounts in the United States, Japan and other countries as part of its global job creation policy. 

He said the company needed to accelerate growth outside the United States, and that Japan and China were “key strategic countries” given the size of their markets and educated customer bases. 

“China is growing very, very rapidly and in need of our technology. China will frankly surpass both Japan and the US (in market size) in time,” he said. 

Rollins said the company aimed at raising its Japanese market share to 18%–19% from a record 12.2% achieved in the April–June quarter. That would make it the No. 1 PC supplier in Japan, outdoing Japanese rivals Fujitsu and NEC. 

He did not give a specific timeframe for achieving the goal but said the target was in line with Dell's current worldwide share. 

Hiroshi Hamada, president of Dell Japan Inc, noted that the company's share of the Japanese market was just 3%–4% in 2000. 

“If we continue to do the right thing, we will surely be able to get within sight of the number two and number one companies,” he said, adding that Dell intended to achieve this goal “in the near future”. – AFX-Asia 

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