Making the best of technology

THE next big thing in technology isn't technology itself, but a better way to make it work, said IBM Business Consulting Services Asia Pacific leader of organisation and change strategy Kevin McCaffrey. 

McCaffrey said this was what IBM called the “on-demand” strategy, which would enable companies and organisations to be more responsive to their customers and environmental changes by focusing on their core competencies and what they did well, and seeking partners to help them with the rest.