HICOM Teleservices eyeing 3-digit growth


By YVONNE CHONG in Shah Alam

HICOM Communications Sdn Bhd expects its wholly-owned subsidiary, HICOM Teleservices Sdn Bhd, to hit triple-digit growth in its financial year beginning April 1, 2004, said chief executive Tengku Abdul Aziz Tengku Ibrahim.  

HICOM Teleservices, a member of the DRB-Hicom group, had so far experienced growth in the lower double-digits and had already met its sales target for the current year ending March 31, he told reporters after the ceremony appointing the company as a value-added reseller (VAR) for LaserFiche Document Imaging, a division of US-based Compulink Management Center Inc. 

“For the first year of our partnership with LaserFiche, we'll be keeping a modest target of RM2mil in revenue of sales and services relating to LaserFiche products,” Aziz said. 

For the next 12 months, HICOM Teleservices will be putting in a lot of effort to create awareness of LaserFiche's suit of enterprise document imaging and management solutions.  

From right: Tengku Abdul Aziz Tengku Ibrahim, HICOM Teleservices chairman Aziz Salleh and Gonzalo A. Bonifaz being briefed on LaserFiche's document imaging and management solutions.

Thereafter, it expects sales to pick up. 

“The key benefits of LaserFiche solutions are in the improvement of document management and storage including capture, processing, search, retrieve and digital archive.  

“With LaserFiche, all these functions are made affordable and attractive investments for the government sector and corporations, large and small,” Aziz said, adding that the company initially would target the public sector. 

According to LaserFiche director of international sales Gonzalo A. Bonifaz, the product is “very scalable and quick to implement'', and it has been recognised as an affordable solution. 

By comparison, some of the competing solutions cost five to 10 times more, he said. 

LaserFiche solutions entered the local market 2½ years ago and has two other VARs besides HICOM Teleservices.  

Current LaserFiche users include Universiti Malaya, EON Bank Bhd, Alliance Insurance, and the Immigration Department. 

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