Public Bank Bhd yesterday became the first bank in Malaysia to achieve the prestigious ISO 9001:2000 certification for “provision of customer service in loan delivery” accredited by SIRIM Qas International Sdn Bhd.
The scope covers the process from loan applications until disbursements for retail and corporate loans as well as approval of credit cards in all bank branches.
Already a subscriber? Log in.
Limited time offer:
Just RM5 per month.
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!