CROWN Princess Hotel Kuala Lumpur, which is aggressively repositioning itself into what it calls an IT hotel, expects business to grow by 20% next year.
Despite the uncertainty surrounding the hospitality industry, the hotel, mainly through diligent management, saw a 30% increase in profits for the financial year ended Dec 31, 2002, said hotel manager Remko Kroesen, adding that he expected 15%-20% growth in 2004.
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