KPMG Tech sees big growth in portal base


  • Business
  • Tuesday, 26 Aug 2003

BY SABRY TAHIR

KPMG Technology (KPMG Tech) Sdn Bhd, an MSC-status company which plans to focus on research and development in technology-based solutions and portal applications, has seen more than 100% growth in subscribers to its training and development portal www.Click2HR.com in just a year. 

Since its introduction a year ago, the portal has attracted 150 subscribers, surprisingly major corporations and multinational companies (MNCs), according to chief operating officer Woon Tai Hai.  

Woon Tai Hai

“With the kind of pricing we have for subscription fees, we thought it would appeal more to small- and medium-sized companies than MNCs,'' he said. 

KPMG Tech will relaunch www.Click2HR.com on Friday.  

Since its inception in December 2000, KPMG Tech has delivered one enterprise portal, two business portals and a e-Solution Centre, strengthening its commitment to deliver real-time online solutions to the business community. 

The company is expected to move to Cyberjaya in the near term. Currently, it is based within the premises of the KPMG group in Bukit Damansara, Kuala Lumpur. 

Moving forward, KPMG Tech will be offering portals to chief financial officers, chief information officers and chief executive officers.  

KPMG Consulting associate director Lilian Yap said she believed that MNCs were attracted to the portal as they were compliant with law and labour regulations and also to the structured models presented by the portal. 

“Industrial relations (IR) have been a very hot topic among our clients. These are do-it-yourself (DIY) tools. If you want to know about industrial relations and related laws, click on the frequently asked questions and there are about 400 issues anytime, 24 hours a day, 7 days a week,” she said.  

Where there are certain grey areas on the IR, users will have their questions entertained by IR consultants via e-mail or in urgent cases, over the phone. 

Yap said some human resource managers felt threatened when they saw the portal.  

“They say the portal doesn't go on leave, available 24 by 7, no temper or mood and its brain keeps burgeoning with contents and information from time to time,'' she said. 

However, Yap said the main idea of the human resource (HR) portal was to convince practitioners to lay down basic HR operations for their executives so that they could focus on strategic work. 

Woon said the company, a member of the KPMG group that was awarded MSC status in January, planned to champion the web-based corporate consultancy service.  

“Over the last two years, we have transformed our brick-and-mortar operations in HR advisory into a web-enabled option and we still entertain phone calls and e-mail for that matter,'' he said in an interview last week, adding that one-to-one meetings were also sometimes held with their clients. 

He said: “This Internet technology opens up the whole opportunity in supporting our clients. Our objective is to pioneer into new technology-based business solutions, facilitate the transfer of knowledge within KPMG's network of offices through collaborative technology projects and help produce k-workers with a strong background in both technology and business applications.''  

KPMG Tech's current activities centre around developing ICT-enabled, industry-specific business solutions ,with its main projects this year being www.Click2HR.com, and recruitment portal www.ess.com.my.  

The www.ess.com.my has been developed to provide an online careers network service. The portal provides innovative technology and superior services which gives employers and job seekers alike an advantage in the recruitment. 

Woon said in building strength in the e-learning business, KPMG Tech had been active in pursuing strategic alliances with relevant experts of e-learning software service providers.  

To make www.Click2HR.com possible, KPMG Tech has teamed up with e-learning software provider Pericon.com Sdn Bhd.  

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