UNISYS (M) Sdn Bhd expects to process close to 25% of all cheques issued in the country when all four of its business processing centres are fully operational by November this year.
The four centres are in Selangor, Kuala Lumpur (both already in operation), Johor (to be fully functioning by July 23), and Penang (to be operating by Aug 20).
Unisys global outsourcing (Asia) vice-president and general manager John Coham said the Malaysian operations were its first in Asia. Malayan Banking Bhd had outsourced cheque clearing to Unisys in an agreement signed in December last year.
We are talking to other financial institutions in Malaysia, but we intend to pace ourselves to better service them, he told reporters after the launch of the Kuala Lumpur centre yesterday.
Unisys country manager Lalit Gupta said that in outsourcing its cheque clearing system, a financial institution not only benefits through cost savings, but also freed up resources which could then be focused on the core business.
Outsourcing is an important part of our business, Lalit said. Last year, 76% of our worldwide revenue came from services alone.
The company is also eyeing other divisions within banking institutions like credit card management, e-payments, mortgage and insurance.