Seiko Epson to set up regional service centre

  • Business
  • Saturday, 24 May 2003

MALAYSIA has once again been picked by a multinational as the preferred location to house a regional facility – this time, by Seiko Epson Corp Japan, which has set up a regional service centre for LCD Multimedia Projectors serving the Asean region for after-sales service and support. 

The Epson Regional Service Centre, located in the Epson Precision (M) Sdn Bhd plant at Taman Perindustrian, Sri Damansara, Kuala Lumpur, operates in a clean-room environment and is equipped with the latest high-precision tools. 

Chin Chee Wing, managing director of Epson Trading (M) Sdn Bhd, said in a statement the centre would serve the needs of Epson in not only Malaysia, but also in Singapore, Thailand, Indonesia, the Philippines, India and Indochina. 

Chin Chee Wing

The centre – the fourth that Epson has set up after similar facilities in Japan, France and the United States – is staffed by local engineers who have undergone comprehensive training in Japan. 

Toshio Kimura, executive vice-president, Seiko Epson Corp Japan, said: “Epson gave due consideration to several locations in South-East Asia before choosing Malaysia, due to its strong infrastructure and emphasis on information communications technology (ICT). 

“We are also answering the Malaysian government’s call to encourage more international players to base their operations in Malaysia. 

“We believe in providing proper support and facilities to all our consumers, especially with the increasing use of LCD multimedia projectors in business, entertainment and education – including the current Education Ministry project to use ICT as a key teaching tool in schools.” 

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