Public Bank Bhd
(PBB) is targeting to have all its branches nationwide ISO certified for customer service in loan delivery by the end of this year, its chairman Tan Sri Teh Hong Piow said.
“This is in line with our quest to continue to be the best and the preferred one-stop financial services provider in the country,” he said at the presentation of ISO 9001:2000 Quality Management System (QMS) certification to the bank by Sirim QAS Sdn Bhd in Kuala Lumpur yesterday.
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