Naim Cendera enlists Japanese expertise in TQM system for projects

  • Business
  • Saturday, 04 Jan 2003

By JACK WONG in Kuching

SARAWAK-BASED Naim Cendera Sdn Bhd, which is working towards a listing on the KLSE, is engaging a Japanese consultant to implement total quality management (TQM) system in its construction projects. 

The TQM system will first be introduced in the proposed new parallel bridge project over Batang Kemena in Bintulu, which Naim Cendera was recently awarded, according to company business development director Abdul Rahman Rahim. 

He said the system would also be applied to the proposed 8.8km Sibu-Bintulu road upgrading project – from the Kemena industrial estate to the new Bintulu Airport – into a dual carriageway. 

The proposed bridge and road upgrading projects will take 18 months to complete. 

Naim Cendera, a Class A contractor, was the recipient of the Builders Award 2002 from the Construction Industry Development Board Malaysia (CIDB). 

Rahman said TQM was a structured system that would satisfy internal and external customers as well as suppliers by integrating the business environment, continuous improvement and break-through with development, improvement and maintenance cycles while exchanging organisational culture. 

“By pinpointing internal and external requirements allows a firm to continuously improve, develop and maintain quality, cost, delivery and morale,” he said in a statement. 

He said Naim Cendera, a bumiputra firm, had a reputation for timely completion of many construction and property development projects with quality workmanship. 

The company delivered projects worth some RM630mil in the past five years, and these included over 5,000 low-cost houses in Miri, and 460 units of commercial and residential properties in Kota Samarahan. 

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