Several Thai airlines have announced special support measures for passengers travelling to and from Hat Yai International Airport, following severe flooding across Hat Yai district in Songkhla province.
The Civil Aviation Authority of Thailand (CAAT) has summarised airline policies issued for passengers affected between Nov 22 and 28 (exact dates vary by carrier).
Passengers may change flights free of charge or request travel credit depending on each airline’s conditions.
Among the airlines lending support are Bangkok Airways, Thai AirAsia, Nok Air and Thai Vietjet.
Bangkok Airways advises passengers travelling via Hat Yai International Airport to allow two to three hours of extra time before departure due to heavy rainfall in Songkhla, which may affect access routes.
Nok Air has introduced assistance measures for passengers travelling via Hat Yai International Airport between Nov 23 and 24.
Change of flight (one-time) will be valid within one month from the original travel date, with change fee and fare difference waived. — The Nation/ANN
