Police report made over Facebook page impersonating Plaza Singapura to sell Labubu dolls


The page claimed that customers queued for up to six hours at the Pop Mart store in Plaza Singapura, and showed a photo of a crowd outside a toy store. - Photos: Screengrab from Facebook

SINGAPORE: A Facebook page impersonating Plaza Singapura has been flagged after it gained traction online by promoting the sale of Labubu figurines at a discount.

Shoppers were urged to click on a link to buy “The Monsters Fall In Wild Series” – a limited edition plush toy by Pop Mart – at a discount.

The page claimed that customers queued for up to six hours at the Pop Mart store in Plaza Singapura on Monday (Nov 11) to purchase the dolls, and showed a photo of a crowd outside a toy store.

But the photo does not appear to have been taken in Singapore.

The page then said that due to “unexpectedly high demand”, not all those who queued were able to buy it, and provided a link for customers to purchase the doll at $89.

Priced at S$109.90 on the official Pop Mart website, it is currently sold out online and at Pop Mart stores in Singapore, with resellers charging up to S$200 for each doll.

The character went viral globally when South Korean girl band Blackpink’s Lisa first posted photos of herself with it in April.

The toy has since flown off shelves, with fans willing to pay double to snag it from resellers.

Adding a link to an external site, the post on the scam page read: “To ensure everyone has the opportunity to own this limited edition item, Pop Mart Plaza Singapura will open online sales on its official website, where customers can still enjoy the promotional offer.”

The link leads to a page asking users to key in their credentials to buy it.

On Nov 14, a Plaza Singapura spokesman said it is aware of parties fraudulently impersonating the mall on social media.

“These accounts are not related to Plaza Singapura or CapitaLand in any way. We have since reported the case to Meta and have also lodged a police report,” he said.

He urged shoppers to visit Plaza Singapura’s official website for events and promotions at the mall.

In the first half of 2024, victims in Singapore lost a record high of over $385.6 million.

During this period, the number of cases increased by 16.3 per cent to 26,587, from 22,853 during the first six months of 2023.

About 74 per cent of all scam victims were those below the age of 50, with most falling for e-commerce scams.

E-commerce scams was the top scam of concern in the first half of 2024, with 7,250 cases reported and at least $8.6 million lost.

In Singapore, more than $2.7 billion have been lost to scams since 2019. - The Straits Times/ANN

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