Why are Hong Kong’s brokers eschewing the digital age with bricks-and-mortar branches?


Two of Hong Kong’s biggest stockbrokers are opening bricks-and-mortar branches as they embrace in-person customer service in the digital era.

Futu Securities International (Hong Kong) has done a U-turn on its apps-only, branchless strategy by opening an outlet in the bustling Causeway Bay district last week, adding to its network in Mong Kok, Tsuen Wan, Tsim Sha Tsui and its expanded headquarters in Admiralty.

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