Illegal but in demand: Why some Singaporeans use unlicensed cross-border chauffeured rides


During recent visits to the Ban San Street Terminal, ST saw a long line of licensed taxis waiting for passengers. - Photo: ST

SINGAPORE: For Ms Kuan (not her real name) and her husband, making day trips across the border to indulge in good food and pampering treatments is a cherished ritual.

When travelling as a couple, they would simply hop on the Causeway Link bus, which takes them from the Queen Street Bus Terminal to Malaysia’s Causeway checkpoint in Johor Bahru for less than $5 each. But when they want their 10-month-old baby to join in the fun, they need to explore other transport options.

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