An injured SQ321 passenger being transferred from Samitivej Srinakarin Hospital in Bangkok to another hospital on May 21. - ST File
SINGAPORE: Offers made by Singapore Airlines (SIA) to compensate the 211 passengers on board turbulence-hit Flight SQ321 are just the start of what legal experts say will be a lengthy process to determine how much the national carrier will ultimately pay out.
Sudden, extreme turbulence hit the Boeing 777-300ER aircraft on its way to Singapore from London on May 21, leaving a British passenger dead from a suspected heart attack and dozens of others injured, some seriously.
