ST Explains: With compensation on the table, what’s next for injured passengers and crew of SQ321?

An injured SQ321 passenger being transferred from Samitivej Srinakarin Hospital in Bangkok to another hospital on May 21. - ST File

SINGAPORE: Offers made by Singapore Airlines (SIA) to compensate the 211 passengers on board turbulence-hit Flight SQ321 are just the start of what legal experts say will be a lengthy process to determine how much the national carrier will ultimately pay out.

Sudden, extreme turbulence hit the Boeing 777-300ER aircraft on its way to Singapore from London on May 21, leaving a British passenger dead from a suspected heart attack and dozens of others injured, some seriously.