Christmas cake fiasco leaves store red-faced

Compromised confection: The shortcakes showed up at customers’ doorsteps in crumbled heaps. — The Straits Times/ANN

In prim and proper Japan, all it took to prompt a prestigious department store chain into an earnest, public apology in the aftermath of Christmas were complaints over mangled US$40 (RM185) cakes.

“Cake collapse” has dominated headlines for days in Japan after irate consumers took to social media over the weekend to post pictures of crumbled Christmas cakes delivered to them.