The merger will further simplify the experience for commuters when paying for bus and MRT rides, which can involve confusing processes. - ST
SINGAPORE (The Straits Times/Asia News Network): Commuters using services offered by TransitLink and EZ-Link will no longer need to access separate mobile applications or deal with different customer support teams once a move to consolidate the two companies is complete.
The Land Transport Authority (LTA) said on Tuesday (March 28) that its two wholly-owned subsidiaries will be integrating their ticketing and travel card-related services into one app by the second half of 2023, with a view of eventually merging the companies into a single entity in the second half of 2024.
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