Teachers start call centre to help students

Here to help: Teachers answering calls and messages from students in need of assistance on distance learning through a hotline programme in Manila. — Reuters

Worried that remote schooling could become a struggle, a local authority here has set up a makeshift call centre staffed by dozens of teachers to make sure students don’t fall behind in class.

The temporary call centre opened in the capital Manila on Monday staffed by 70 people who have been busy answering hundreds of daily queries by phone, email and instant messenger, as students get to grips with virtual learning.