A customer gets assistance from Indosat Ooredoo staff at the telecommunication company's outlet in Kota Kasablanka shopping mall in South Jakarta on July 2. - JP/ANN
JAKARTA (The Jakarta Post/ANN): Telecommunications company PT Indosat, which owns Indosat Ooredoo, has announced that its operating model will go fully digital, made possible with the help of its global partners, Swedish technology Ericsson and China-based Huawei.
The company said the digital transformation would make its back-end system more sophisticated, allowing better services for customers in the long run.
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