Klang Valley folk want Syabas to stick to its schedule


  • Nation
  • Wednesday, 09 Apr 2014

Consumers living with rationed water supply in the Klang Valley have learnt to cope with the difficulties but expect Syarikat Bekalan Air Selangor Sdn Bhd (Syabas) to do better in meeting their demands for consistent supply and to prevent delays and disruptions.

PETALING JAYA: Consumers in the Klang Valley are learning to adapt to water rationing but expect Syarikat Bekalan Air Selangor Sdn Bhd (Syabas) to stick to its schedule of supplying water and do more to ease their burden.

Among their complaints are inconsistent times and days when supply arrives, disruptions that are unannounced and unclean water.

Graphic artist Hassan Bakri, 45, whose household of seven in Sungai Buloh has been badly affected by the rationing said: “On days when we are supposed to get water, there isn’t any. Sometimes there is supply and when it does come, it is not clean.”

He said on the positive side, his school-going children had changed their habits for the better. “They have learnt to conserve water.”

Hassan said he could only save four medium-sized pails of water for the two days of rationing. “And, we have to use the water sparingly.”

Writer Kylie Lim, 28, who stays in a high-rise condominium, said the unpredictablity of the supply was frustrating.

She said although she ended up cultivating good habits such as doing her laundry once a week instead of three times and storing water each time she got back home, she felt that Syabas should do more to ease the burden.

“Instead of solely relying on water rationing, Syabas should think of other ways to supply water to consumers, especially those with families and young children,” she added.

Student Tan Yoke Meng, 25, said he had learned to turn off the tap while brushing his teeth and when applying shampoo.

“But I feel that Syabas’ timing can be improved,” he said.

Meanwhile, Klang MP Charles Santiago said Syabas should send water tankers to places where it was needed most, even if the areas were under rationing.

“This makes no sense because many people need water urgently and you can’t run away from that. Unfortunately, Syabas seems to have washed its hands off this,” he said.

He said the National Water Services Commission (SPAN) should compel the concessionaire to supply water in tankers to areas where more supply was needed.

He suggested the setting up of a clearing house as an avenue for people to request water when there was an emergency.

He said rationing was causing hardship to consumers, especially those with large families, the aged and the ill.

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