Google Glass at Copenhagen Airport. The gadget provides easy access to passenger and airline information with the tap of the frame or wink of an eye. - AFP photo
AIRPORT staff and passengers flying out of Copenhagen Airport have given Google Glass their stamp of approval after the Danish airport became the first in the world to test out the wearable technology this month.
From the hands-free aspect to on-the-spot translation and fast, easy access to passenger and airline information with the tap of the frame or wink of an eye, the experiment was hailed as a success by airport staff who were the first in the world to try out the technology in real-world situations.
“The glasses are user-friendly, and it’s really important to our staff that the devices are hands-free,” said Copenhagen’s customer care airport director Marie-Louise Lotz in a statement.
“Every day, they carry around documents and equipment like duty rosters, desk allocation sheets, peak prognosis sheets, passenger numbers and cruise arrivals, smartphones, radios and many other things. Having their hands free and all this information potentially available from a small computer like Google Glass allows our people to engage better with passengers, for example, when helping them check in, because they do not have to focus on a screen.”
The travel industry is increasingly looking for ways to adopt the wearable technology. Early adopters include Virgin Atlantic, which became the world’s first airline to equip its staff with Google Glass. Ground staff working the Upper Class Wing (clubhouse) at Heathrow Airport used the technology to check in their VIP flyers.
Starwood Hotels & Resorts have also developed an app for their loyalty members, while The Fairmont San Francisco also armed their concierge Tom Wolfe – who claims to be the first hotel concierge in the United States – with Google Glass last month.
Likewise, travel app developers at Foursquare, TripIt and OpenTable have also been busy launching Glassware editions of their mobile apps. – AFP Relaxnews