All it takes is a slight slip in tone; a sensitive subject approached without enough thought; an ambiguous comment misunderstood - and before you know it, a barrage of angry comments and insults are flying your way.
Discussions on the Internet, especially on social networking sites, can spread like wildfire, and no one is immune to the hateful slurs that can be spouted. So what can you do if you find yourself being attacked by trolls?
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